G288 Local Volunteer and Donations Management & Volunteer Reception Center Trainings

G288 Local Volunteer and Donations Management

Course Goal:

To provide local emergency management personnel and voluntary agency representatives with the knowledge and skills necessary to develop and execute an effective volunteer and donations management program as well as develop a volunteer and donations management support annex.

Course Objectives:

• Identify key organizations and individuals who have a role in managing unaffiliated volunteers, unsolicited goods, and undesignated cash donations in disasters.
• Identify specific agencies and organizations and how they collaborate to form a Volunteer and Donations Coordination Team (VDCT).
• Develop an effective public education and information structure to support the successful management of unaffiliated volunteers, unsolicited goods, and undesignated cash
• Identify how to effectively manage the surge of unsolicited
• Gather information from organizations, agencies, volunteers, media, and others for donations intelligence purposes.
• Facilitate the matching of unaffiliated volunteers with appropriate organizations or agencies during program implementation.
• List the planning considerations for cash
• Incorporate technology needed to successfully manage information on unaffiliated volunteers and unsolicited goods.
• Relate volunteer and donations management program responsibilities to the planning components of the annex.

Target Audience:

• State and Local emergency management personnel
• Local government officials
• Local volunteer and donations coordinators
• Key VOAD members who play a role in volunteer and donations management

Volunteer Reception Center

Training attendees will gain skills to establish a local Volunteer Reception Center (VRC). VRC Training will prepare participants to staff VRCs that will register and place spontaneous volunteers in times of disaster. These centers ensure that volunteers are given meaningful and constructive opportunities to satisfy their desire to assist in a time of need, while not overwhelming the affected community during the disaster response and recovery process. The training includes an interactive VRC exercise where participants experience the VRC model and practice managing spontaneous volunteers.

For more information or questions, please contact:

Selena.Hardy@ServeAlabama.gov or 334-242-1563