Registration: Coordinate registration through State Training Officer – Training@ema.alabama.gov
POC: TEMA.Training@tn.gov
Course Description:
The requirement to access broadband data during incidents or events has increased exponentially in recent years. This has spurred the need for personnel with highly specialized knowledge and expertise to be included in the ICS during planned events and incidents. In 2018 and 2019, ICTAP introduced the ITSL course, and SAFECOM/NCSWIC have coordinated with FEMA NIC and other organizations focused on public safety communications to establish the best way to integrate the ITSL into the ICS. The ITSL is needed to provide information management, cybersecurity, and application management for the many critical incident/event related functions, to include: Incident/Unified Command Post, Incident Communications Centers, and various tactical operations centers, joint information center (JIC), staging areas, and field locations. The critical need for sufficient access to data, applications, and systems has been reconfirmed during observation of recent ICCAP events which have revealed the widespread and well-established use of a variety of means by individual agencies to access mobile data. However, the coordinated sharing of this data across agencies and jurisdictions is significantly less mature and poses a significant interoperability challenge.
To meet this need, ICTAP has developed the ITSL course. The ITSL course targets Federal, state/territory, tribal, urban, local, and emergency response professionals, and support personnel in all disciplines with a communications background and an aptitude for and extensive experience in information technology.
Specifically, the training course provides an overview of the ITSL components including Communications/IT Help Desk or Unified Help Desk, IT Infrastructure Manager, Network Manager. It covers their roles and responsibilities and provides an in-depth overview with exercises for the ITSL’s major functions, to include ensuring reliable and timely delivery of IT services to participating agencies and officials.
Prerequisites for Attendance
Personal experience:
• A public safety background with experience in field operations and/or experience
providing information technology solutions to support public safety operations
• Awareness of fundamental public safety broadband and wireless communications
technology
Must have completed the following on-line courses from the FEMA EMI website:
• IS-100, Introduction to the ICS
• IS-200, ICS for Single Resources and Initial Incidents
• IS-700, National Incident Management System (NIMS), an Introduction
• IS-800, National Response Framework (NRF)
Completion of the following in-person classroom instruction:
• ICS-300, Intermediate ICS for Expanding Incidents
Additional recommended training:
• ICS-400, Advanced ICS Command and General Staff Complex Incidents, is recommended
but not required